Call Center Professional Service Today and Every Day
Rick Garber has been a broker in the
securities industry since 1983
Rick, along with his wife Leigh, operated successful bond & equity trading firms in the Cazenovia area. During the course of operations of those businesses, the Garbers hired and trained 100s of sales and customer service professionals. These two cooperations were well established with loyal client bases and good track records. They were sold in May, 2016.
Rick established 12th Member
Communications and Compliance in 2015
12th Member provided a technology platform for the independent contractors who were affiliated with his brokerage firms. 12th Member operates a cloud based voice over internet communications platform which allows remote independent contractors to connect with their clients and each other, and also provides compliance services for those individuals by storing all conversations in the cloud. This background and technology asset makes it possible for Rick to pursue his next venture. Rick plans to establish a remote call center agency firm which will provide full service customer support to clients solicited from across the US. These individuals would work from home on a self-established schedule, utilizing the proprietary equipment and technologies developed by Rick and marketed through his successful Member venture.
12th Member can trace its roots to the late 90s when founder, Rick Garber, was instrumental in the growth of three investment firms. During this time, the financial industry was heavily dependent on the use of telephones. Read More